supportopskits

Score 5 tickets a week, coach one thing, keep reviewers fair. Spreadsheet + guide for small support teams.

A checklist for QA-ing launch copy and setting community rules before you go live.

Prompts and templates for daily standups and status logs with an AI assistant.

Operating playbook, roles and prompts for running a team of AI agents.

AI prompts and templates to market a local service business.

Ready-to-use support macros for returns, refunds and exchange requests.

Audit, templates and rewrite prompts so your AI support agent can actually answer.

Go-live checklists and day-1 SOPs for launching Zendesk, Gorgias and Intercom helpdesks.

24 ready-to-paste AI prompts to raise chat containment and deflect support tickets.